Shipping & Delivery

Shipping & Delivery

We do everything we can to ensure your order arrives quickly and without issues.
Below you’ll find all important information regarding shipping and delivery.

Order Processing Time

Orders are processed within 1–3 business days.

Once your order has been shipped, you will receive an email containing your tracking number.

Delivery Time

The average delivery time is 5–9 business days.

In most cases, orders arrive sooner, however delivery times may occasionally be slightly delayed due to circumstances beyond our control.

Shipping

We work with trusted logistics partners to ensure safe and reliable delivery.

Every order is carefully prepared and shipped directly to the customer.

Shipping Costs

Shipping costs are displayed during checkout and depend on the destination country and selected shipping method.

Order Tracking

After your order has been dispatched, you will receive a tracking number that allows you to follow your shipment in real time.

Shipping Address

Please carefully check your shipping details before placing your order.

If you notice an error, please contact us within 24 hours after placing your order.

Customs, VAT and Import Charges (DDU/DAP)

Orders are shipped under DDU/DAP terms (Delivered Duty Unpaid / Delivered At Place).

This means that additional charges such as VAT, customs duties, or import fees may apply depending on the regulations of the destination country.

Any such charges are the responsibility of the recipient.

Contact

Do you have questions about shipping or your order?
We’re happy to help.

📩 info@maureen-london.com