Terms & Conditions
Terms & Conditions
These Terms & Conditions apply to all purchases made through the Maureen London website,
located at Kustweg 450, 9933 BW Delfzijl,
email address: info@maureen-london.com
1. Applicability
These Terms & Conditions define the rules for using the online store and the conditions for concluding distance sales agreements between the Seller and the Customer.
2. Product Information
We make every effort to ensure that all products are presented accurately and described truthfully.
However, minor differences may occur due to screen settings or product updates.
3. Orders and Payment
Orders can be placed through our website.
Available payment methods may vary depending on the customer’s country.
Payment must be completed before the order is processed.
4. Order Processing and Delivery
Order processing time is 1–3 business days.
Estimated delivery time is 5–9 business days.
We always strive to deliver orders as quickly as possible, however delays beyond our control may occasionally occur.
5. Returns and Order Cancellation
Detailed information regarding returns and complaints can be found in our “Return Policy”.
Return shipping costs are the responsibility of the customer unless otherwise required by applicable law.
6. Liability
Customers are responsible for providing accurate shipping information.
The Seller is not responsible for issues caused by incorrectly entered address details.
7. Intellectual Property
All content displayed on this website, including texts, images, and logos, is the property of Maureen London and may not be used without permission.
8. Complaints
Complaints can be submitted electronically at:
A response will be provided within 5 business days.
9. Governing Law
These Terms & Conditions are governed by Dutch law.
Any disputes shall be resolved by the competent court in the Netherlands.
10. Customs, VAT and Import Charges (DDU/DAP)
Orders are shipped under DDU/DAP terms (Delivered Duty Unpaid / Delivered At Place).
This means that additional charges such as VAT, customs duties, or import fees may apply depending on the regulations of the destination country.
Any such charges are the responsibility of the recipient.
11. Product Compliance
We guarantee that all products match their descriptions.
In the event of defects, please contact us within 14 days of receiving your order.
12. Complaints Procedure
All complaints may be submitted in writing.
A response will be provided within 14 days.
13. Final Provisions
These Terms & Conditions may be updated from time to time.
The latest version is always available on our website.