Return Policy
Return Policy
At Maureen London, we want you to be completely satisfied with your order.
However, if something does not meet your expectations, you may return your item.
Return Conditions
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Returns must be requested within 30 days of receiving your order
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The product must be unused, undamaged, and in its original condition
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All tags and labels must remain attached
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Trying on the product is, of course, allowed
Return Process
To request a return:
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Contact us at:
📩 info@maureen-london.com -
You will receive return instructions
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Send the product back according to the provided instructions
We recommend using a tracked shipping service for your return.
Return Costs
The customer is responsible for return shipping costs unless otherwise required by applicable law.
Refunds
Once we have received and inspected the returned product, your refund will be processed within 14 days.
Refunds will be issued using the same payment method used for the original order.
Responsibility
Please carefully check your shipping details before placing your order.
We are not responsible for incorrectly entered address details or for parcels marked as delivered by the shipping carrier.
Contact
Do you have any questions regarding returns?
We’re happy to help.